2019 United Healthcare

RBI Senior Sales Coordinator/Independent Agent: James Gramp

With his signature common sense, quiet good humor, and brilliant customer service, Jim is the other half of the RBI phone answering dynamic duo! An Arizona native, Jim manages agent relationships for the East Coast and specializes in the RBI agent tools, especially the Agent Market Edge. Jim has been a licensed health insurance agent for over a year, and has worked at RBI for 2 years. An accomplished bassoonist, he is known around the office for his amazing musical skills. In addition to keeping busy around the office, Jim frequently contributes to our blog, bringing a new agent’s perspective to the RBI online presence.

2019 United Healthcare Certification

The 2019 United Healthcare Medicare certification is now LIVE as of June 25th. In order to access this training you will need to login to your UHC Jarvis Account. Below are step-by-step instructions to access and complete your UHC certification today. Don’t forget that you will have to use your Optum ID to sign into the UHC portal as of mid-June. Instructions are on the UHC portal website if you have not yet set up or linked your Optum ID.

Accessing 2019 United Healthcare Certification

  1. Login to the UHC’s distribution portal, Jarvis – www.uhcjarvis.com.
  2. After logging in, hover over the “Knowledge Center” tab at the top, and click on “certifications.”
  3. Click on the blue “Launch Certifications” button.
  4. Finally, click on the “Certifications” link at the top left hand side of your screen.

Uploading 2019 AHIP

  1. Click on “2019 AHIP (EDC Only)” to upload your AHIP to the UHC website. A message will pop up saying that “You have 6 attempts to complete this component.” Click the “OK” button.
  2. This will load a new page. From here click on the blue “Launch” button. This will bring you to the AHIP website.
  3. Login to the AHIP website. A message will pop up that says, “You are currently active in the United Healthcare site license. To proceed, click the Continue button; if not, click the logout button to exit.” Click “Continue”
  4. Scroll down to the bottom of the page and click on “Transmit to United Healthcare” then “I comply” stating that you understand there are more modules to complete to be fully certified.

After you have transmitted your AHIP to United Healthcare, you are ready tobegin the UHC product certification. You will need to take the “2019 Ethics and Compliance” course and test, as well as the 2019 AARP course. If you plan on selling any Special Needs Plans or Medicare Supplement policies, you will also need to complete those courses as well. We have had several agents not get paid for sales they made this year due to not taking the additional certification modules.

IMPORTANT: You will need to pass the 2019 United Healthcare certification in order to be paid on any renewal business.

Curious to see how United Healthcare’s Medicare Plans stack up in your area? Call our Office at 1-800-997-3107 to see if they’re worth adding to your portfolio! Or you can start the contracting process by clicking here!