ICYMI Contracting for Success Wrap-up

Charlie Ferrell

National Sales Manager


Charlie started his senior insurance career after a brief 30-year stint in the restaurant industry. In the 12 years since then, he has been blazing trails and setting standards for excellence all over! A native son of Utah, he has been a state manager for RBI as well as a managing general agent for UHC, Coventry, Molina and other carriers! Charlie came to RBI as the National Sales Manager in 2015, and is an invaluable resource for our agents and staff for marketing, compliance, and sales topics! If all of that wasn’t enough, Charlie specializes in the Dual-Eligible market and is leading the charge behind RBI’s new “Dual Eligibles for Newbies” seminars!”

ICYMI Contracting for Success Wrap-up

Charlie Ferrell, National Sales Manager



If you know anything about RBI, you know that we are passionate about saving YOU time and money. One of the ways that we do this is by helping you to work smarter not harder! Our most recent Medicare Intensive “Contracting for Success” was all about building a portfolio of products that does the heavy lifting! If you weren’t able to attend, here’s the ICYMI Contracting for Success Wrap-up! 

ICYMI Contracting for Success

What we covered:ICYMI Contracting for Success Course

Would you like to sell to 80% of the people you meet? With our portfolio approach to senior insurance, this goal is within reach. Most insurance agents focus on a single product, and stay in their comfort zone to try and make sales. Instead, we urge our agents to work smarter, by picking up a few other types of products.  When you have a portfolio that is more extensive, you have the ability to convert more of the people you meet, because you’ll have the plans that they need.

We help you convert 80% of your leads to clients

The three types of products we focus on are

  1. Final Expense
  2. Indemnity Products – such as Hospital Indemnity, Dental and Cancer policies
  3. Medicare products – such as traditional Medicare Supplements and Medicare Advantage products

We suggest that you pick up 3 or 4 carriers for each category, and become the expert in who those carriers are and how they work together.  Clients will be able to tell that you have done your research. As an added bonus, when you have more to offer to clients, you’ll be able to spend more time with fewer clients, with better results. In essence, you inoculate them from being poached by another agent. This means that your clients are less likely to move to a different agent because they recognize your commitment to their needs.

What’s the bottom line?

Agents who approach their business as a whole portfolio are more successful! Consider this powerful example: this past AEP, one of our agents in MI added Hospital Indemnity to his portfolio. During AEP, he included this additional product in his client meetings and 90% of his new clients signed up for a hospital indemnity product! This translated into over $20,000 in commissions received before the end of AEP.

RBI – We Make It Happen for You

If you weren’t able to attend the Contracting for Success class this week, you can watch the recording by clicking here. You can learn more about RBI’s carrier partners by clicking here. Call our office today at 1-800-997-3107 if you want to get more information on how to get started! We are here to make it happen for you!


Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation

Video: Marketing for Success Roll-up

Did you miss Webinar Wednesday this week? Catch up by watching our Marketing for Success Roll-up, below!



We couldn’t close out the work week without telling you about our fantastic Webinar Wednesday topic this week! If you’ve been following along on our webinars, you’ll know that we love bringing you amazing (and useful!) content to help you improve your sales! Our Marketing for Success Roll-up is here to tell you exactly what you need to know in order to increase your ROI on marketing!

Many agents think about marketing on an as-needed basis.  The problem with approaching marketing in such a haphazard way is that there is no way to track your results. Instead of practicing the “RAM” method of marketing, RBI is here to help our agents follow the MAPS method.

What is the RAM method? Random Acts of Marketing

What is the MAPS method? Building a marketing system that is Measurable, Actionable, Profitable and Scalable.

Watch our roll-up below for more information!

Marketing for Success Roll-up

Look for this symbol on all our new “60 Second Roll-up” videos!

Like what you heard? Click here to watch the full recording of “Marketing for Success.”  To learn more about how RBI can help you be a better agent, click here.

Want to get started? You can see a list of all our carrier partners by clicking here. For more details, call us at 1-800-997-3107 and speaking to our experienced sales team!   



Sales Champion Summit
2018 Anthem Certification

Your Best Month Yet – Starting off right on day 1

James Gramp

James Gramp

Sales Coordinator & Independent Agent


With his signature common sense, quiet good humor, and brilliant customer service, Jim is the other half of the RBI phone answering dynamic duo! An Arizona native, Jim manages agent relationships for the East Coast and specializes in the RBI agent tools, especially the Agent Market Edge. Jim has been a licensed health insurance agent for over a year, and has worked at RBI for 2 years. An accomplished bassoonist, he is known around the office for his amazing musical skills. In addition to keeping busy around the office, Jim frequently contributes to our blog, bringing a new agent’s perspective to the RBI online presence.

Your Best Month Yet

Starting off right on day 1

RBI Sales Coordinator and Independent Agent: James Gramp



Earlier this week I talked about how to wrap-up your month and make sure you’re getting the money owed you from products sold over the month. But how did I get those sales in the first place? There’s a process to making sales, and it starts with day 1 of the new month!

Here’s how I’m going to be preparing to reach my sales goals for March, to have my best month yet!

Pro-Tip: Determine a Focus Area: The first thing that I need to do is determine a focus area. It does no good to plan marketing efforts if I haven’t first determined a focus area. I’m going to continue to focus on Dual Eligible and LIS beneficiaries for the next few months because it’s still a very underserved market and because of the pro-rated MA commissions. Here in Arizona 50% of Dual Eligible beneficiaries are actually enrolled in a Dual plan, which means there is still plenty of opportunity to write business.

Plan Your Best Month Yet

Making sales starts with day 1 of the new month!

Now that I know my focus area, I’m ready to look at my 5 sales strategies.

  1. Set Goals: Some of you may have a yearly sales goal that you aim for each year (which is great, don’t get me wrong!), but I find it best to set smaller monthly/weekly goals. For instance, 5 sales a week is more manageable than 260 (52 x 5) enrollments for the year. Smaller weekly/monthly goals will help keep you on track and ultimately help you reach your yearly goals.
  2. Research: It’s always good to refresh your knowledge of the MSP/Extra Help limits. Read up on carriers in your area, or (in my case) D-SNP products or other plans. If you’re not sure where to start with Dual Eligibles or Low-Income Subsidy, watch RBI’s recorded webinars by clicking here or here.
  3. Review Marketing Strategy: Food pantries, senior housing units, HUD housing, and provider offices (dental, optometrists, etc.) are all great places to find Medicare beneficiaries.  If you’re not hitting your sales goals through community marketing, then I would suggest looking at running a Direct Mail campaign to keep a steady flow of leads coming your way.  Give RBI a call to learn how to be successful with Direct Mail!
  4. Own your backyard: You want to be known as the Medicare Expert in your neighborhood. Some great ways to get this credibility are volunteering, or just taking time to chat with people you see day to day. Your next lead could be someone in the elevator, or getting gas at the next pump. Strike up a conversation and let them know what you do, you never know what you’ll get out of it. A good example of this comes from RBI’s CEO during this past AEP, when Bob Bever spent 3 minutes with a gentleman while in line at K-mart, explaining what he does, and gave him a business card. A few weeks later Bob got a call from the man’s father and was able to help him enroll.
  5. Be consistent: I cannot stress enough how important consistency is.  Especially if you have a connection with a food bank or provider office, you need to have a schedule of when you go in and setup your booth in their facility.  If  you’re not consistent with your schedule the influencers at these locations won’t know when to tell their customers that have Medicare questions when you will be there next.  With educational events I recommend doing them at least once a quarter, the more consistent you are with scheduling these events the more attendance you will see.

The best single piece of advice I can give is to treat your insurance business as a full-time job.  If you plan on doing this as a career, then you have to treat it like one and show up eight hours a day, five days a week. Many agents get discouraged after a month or two of not bringing in consistent sales. Don’t fall into this trap! Instead, ask yourself: “do I have a marketing plan to generate leads?” and “am I consistently working my plan?” One of my favorite quotes is “if you fail to plan, you plan to fail.” Let’s plan to succeed and make this our best month yet!

RBI believes your marketing plan should be Measurable, Actionable, Profitable, and Scalable. We call it the “MAPS method to success.” If you don’t have a marketing plan, give RBI a call today at 1-800-997-3107 and plan your best month yet! You can also click here to watch the “Marketing for Success” webinar and get started! 


New Agent
Sales Champion Summit
Senior Insurance Acronyms

End of the Month Wrap-up

James GrampJames Gramp

Sales Coordinator/Independent Agent

With his signature common sense, quiet good humor, and brilliant customer service, Jim is the other half of the RBI phone answering dynamic duo! An Arizona native, Jim manages agent relationships for the East Coast and specializes in the RBI agent tools, especially the Agent Market Edge. Jim has been a licensed health insurance agent for over a year, and has worked at RBI for 2 years. An accomplished bassoonist, he is known around the office for his amazing musical skills. In addition to keeping busy around the office, Jim frequently contributes to our blog, bringing a new agent’s perspective to the RBI online presence.

End of the Month Wrap-up: Client Retention in 3 easy steps!

RBI Sales Coordinator and Independent Agent: James Gramp



It seems like every year the days go by faster and faster.  It’s already the end of February, so I’m going to share with you my end of the month wrap-up and a few best practice tips to help you stay in touch with your clients so they remember who to call when they have questions or problems!

Here’s three ways that I keep my business on the books:

End of the Month Wrap-up

If you send a letter to your clients, hand sign it for a personal touch!

Number 1: Thank You Letters

The best piece of advice I can give you is to send your new clients a thank you letter.  This is a great way to make sure your clients remember your name.  Just think of all the seniors you run into during AEP who say they can’t remember who helped them enroll in their current plan. You do not want to be “that” agent.  Instead, by sending a thank you letter, you will stay in touch. The letter should be simple: thank them for the opportunity to be their health insurance agent and include a few business cards. Ask your clients to hand out your card to any friends or family who have questions about Medicare.  In my letters, I also like to include a picture of myself at the bottom and I always hand sign it to add a more personal touch. Depending on how many enrollments you do a month, you can personalize your letters even further by handwriting the whole note!

Number 2: Updating CRM records

This one should be a no-brainer. You should be using a CRM system to manage your clients to help make your life easier, because who likes excel spreadsheets? I use the Medicare Sales Engine, or “MSE” – which is RBI’s own agent-built CRM system. I usually update my client’s CRM record the same day I make the sale so I don’t forget, but if you haven’t yet done so, be sure to update your clients records now. If you use the MSE, check that you have converted the leads you sold into clients.  Another MSE feature I use all the time is tracking commissions: just enter the product you sold, and the commission you expect to be paid.  If you entered the information correctly, you’ll see the potential renewals for the next year on your dashboard.   The end of the month is a good time to check that your commission records inside the MSE match the statement from the carrier. The best part is that RBI provides the MSE tool completely free for contracted agents!   You can get contracted here today!

Number 3: Follow-up Call

Two weeks after I’ve enrolled new members, I like to give my clients a call to make sure they’ve gotten their welcome letter and all their member ID cards.  I usually open the conversation up by saying something like “I just wanted to make sure you got your new member ID card.”  If they haven’t, it’s time to set-up a conference call with myself, my new client and the carrier, to have the ID card re-sent.  Your clients will love the fact that you’re being proactive in asking about their experience and solving their problems.  As a bonus for us as agents, this is also the perfect time to ask for referrals.  Let your clients know that if they have any friends with questions about their Medicare to give you a call.  Be VERY clear that you cannot call them, they have to call you. You’d be surprised how many follow-up with you!

And that’s it!  As you can see, my end of the month wrap-up is just three simple steps.  If you can implement these “best practices” to your business I can guarantee that you’ll see more business stay on the books and also bring in more new business from happy clients when they refer their friends to you!

Click here to learn about the Agent Market Edge and how RBI works with print and fulfillment companies to bring you exclusive pricing! If you’d like sample ideas for client letters give RB Insurance Group a call today at 1-800-997-3107 to see firsthand how RBI can help you take your business to the next level! 


Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation

Video: The Power of the Portfolio Roll-up

Did you miss Webinar Wednesday this week? Catch up by watching our The Power of the Portfolio Roll-up, below!



Do you know how to make your contracts work for you? It’s not uncommon for agents to only contract with a single carrier or type of product. RBI wants to help you put more dollars in your pocket. If you are not sure where to start, watch our The Power of the Portfolio Roll-up below.

Cut back on stress during certification season, and build a portfolio that works for you.  Here’s what we covered:

  • Planning your sales around product types
  • Using Final Expense and Hospital Indemnity to find leads
  • Working with RBI can get you marketing support that you won’t find elsewhere
  • Join Justin Bever, Director of Marketing in our 60 Second Roll-up below for more details!

Reboot: Finding Dual Eligibles Roll-up

Look for this symbol on all our new “60 Second Roll-up” videos!

As you heard, there is a lot of opportunity to grow your business by being intentional in how you contract with carriers. If you would like to get more details, you can watch the recording of the Webinar Wednesday, by clicking here.

Click here to attend our event “Contracting for Success” to learn even more about how to build a portfolio that works for you! You can follow this link to see a list of our carrier partners and get contracted with additional product in your area.

Still not quite sure what’s next?  RBI has resources for you! Click here to sign up for our Medicare Marketing Crash Course on March 28.  Attend in person at RBI’s Chandler, AZ office, or join us via live stream!  Call RBI at 1-800-997-3107 to speak to our expert team! 


Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation

RBI: A Different Kind of FMO, or How RBI Works for YOU! (Part 2 of 2)

Justin Bever

Director of Marketing: Justin Bever

Author Bio: In his 9 years since joining the family business in 2008 as a Broker Support Representative, Justin has made innovation his top priority. Justin is passionate about bringing technology into agent’s toolboxes, and has developed tools such as a direct mail program for lead generation (2011); Medicare Compare (2013), an online tool for beneficiaries complete with its own brand identity; and the Medicare Sales Engine (2014), a fully integrated Client Relationship Manager for agents.  Justin’s most recent accomplishment is the Agent Market Edge (2016), an online portal that integrates RBI and their print + fulfillment partners to make marketing accessible to agents. When he is not leveraging technology to produce exciting new tools for agents, Justin’s hobbies are skiing, hiking, and cooking exquisite meals in the company of his high school sweetheart and wife, Cassie.

RBI: A Different Kind of FMO

or How RBI Works for You!

Director of Marketing: Justin Bever



As we talked about last week, the essentials of an effective FMO relationship comes down to this simple question: does your FMO save you time and money? The RBI answer is a resounding YES. When you’re done reading today, you’ll have all the facts about what makes RBI a different kind of FMO, and how RBI works for you! Here’s a quick breakdown:

We save you time with our innovative tools, to help you be more efficient.

RBI specializes in developing proprietary tools to make your life easier! We created a one-stop shop for contracting, to streamline your portfolio: choose as many carriers as you want, and get started.  Our RBI contracted agents have access to the Medicare Sales Engine, our CRM tool for RBI-contracted agents. This free, 100% HIPAA compliant system enhances your daily planner, client files, and turns your phone into a mobile office. We have some of the most dedicated staff in the industry and they know their stuff!  Our team is constantly evaluating and updating our tools based upon feedback from our agents.

What does this mean for you?  Well, it means that when you use one of our tools, you get certain guarantees. First, you’ll be able to get a hold of our team for questions, just by calling our toll-free number. Second, you can participate in our live training for our tools, or watch our training videos on your own time. Lastly, if you have a great idea on how a tool could be better and let us know, it actually gets implemented.

We save you money by getting you the best prices.

RBI Team

The RBI Team: We Work for You!

Of course, we don’t stop there – after all, saving you time means saving you money too! Our Agent Market Edge portal integrates with our print and fulfillment partners, so you get access to exclusive pricing. Not only will you get great deals you can’t find anywhere else, but your marketing credits automatically appear in your account. Marketing credits, you say? Direct agents earn $125 in marketing credits for every 5 Medicare Advantage sales. Click here to see how it works. Have an agency? Agencies can participate too, at different rates — call for details!

Not sure what you need to meet or exceed your business goals?  RBI has a fantastic team that can help you evaluate where you are now to find out how to get to the next level! We start with a one-on-one appointment with one of our experts, then build a custom marketing plan to achieve your goals. Our plans use the MAPS method to make sure your plan is Measurable, Actionable, Profitable and Scalable.

In addition to print and fulfillment discounts, RBI partners with you in other ways. When you contract with RBI, you earn the maximum commissions on all contracts. We also offer discounts on your annual AHIP certification as well as E & O Coverage.

RBI is different than other FMOs, because RBI works for you.

Our agents deserve the very best that we can offer them.  RBI takes this very seriously, and when you contract with us, we commit to making your goals happen for you. So let’s get back to the basics. What sets RBI apart from the rest? Simple. Your business is worth more with us, because we work for YOU.

RBI works for you – by offering contracting with a wide variety of carriers throughout the United States.  To get started, call our office at 1-800-997-3107 and speak to our contracting department! Check out some of our training videos by clicking here.



Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation

Video: Reboot: Finding Dual Eligibles Roll-up

Did you miss Webinar Wednesday this week? Catch up by watching our Reboot: Finding Dual Eligibles Roll-up, below!



Our Dual Eligibles webinar was so popular we brought it back with this reboot! Dual Eligibles are a very under-served market, due in part to a lack of training for agents. RBI is here to fix this problem. If you are not sure where to start, watch our Reboot: Finding Dual Eligibles Roll-up below.

Here’s a few things you may not know about Dual Eligibles:

  • A Dual Eligible client is someone who qualifies for both Medicare (a federal program) and Medicaid (a state program).
  • Dual Eligibles have a year-round SEP, or Special Enrollment Period, which means they can be enrolled into a plan year-round.
  • Dual Eligibles are a very underserved community, with many members not fully understanding what help is available
  • Join Charlie Ferrell, RBI’s National Sales Manager, in our 60 Second Roll-up below for more details!

Reboot: Finding Dual Eligibles Roll-up

Look for this symbol on all our new “60 Second Roll-up” videos!

As you heard, there is a lot of opportunity to grow your business by serving this community. If you would like to get more details, you can watch the recording of the Webinar Wednesday, by clicking here.

Click here to attend our event “Contracting for Success” to learn how to build a portfolio that works for you! You can follow this link to see a list of our carrier partners and get contracted with a Dual Eligible product in your area.

Still not quite sure what’s next?  RBI has resources for you! Click here to sign up for our Medicare Marketing Crash Course on March 28.  Attend in person at RBI’s Chandler, AZ office, or join us via live stream!  Call RBI at 1-800-997-3107 to speak to our expert team! 


Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation

Your FMO Should Work for You (Part 1 of 2)

Justin Bever

Director of Marketing: Justin Bever

Author Bio: In his 10 years since joining the family business in 2008 as a Broker Support Representative, Justin has made innovation his top priority. Justin is passionate about bringing technology into agent’s toolboxes, and has developed tools such as a direct mail program for lead generation (2011); Medicare Compare (2013), an online tool for beneficiaries complete with its own brand identity; and the Medicare Sales Engine (2014), a fully integrated Client Relationship Manager for agents.  Justin’s most recent accomplishment is the Agent Market Edge (2016), an online portal that integrates RBI and their print + fulfillment partners to make marketing accessible to agents. When he is not leveraging technology to produce exciting new tools for agents, Justin’s hobbies are skiing, hiking, and cooking exquisite meals in the company of his high school sweetheart and wife, Cassie. 

Your FMO Should Work for You (Part 1 of 2)

Director of Marketing: Justin Bever



We get a lot of calls at RBI from agents that find us online and they tell us the same story: I’m struggling to make the sales that will set me up for success long term.  When we ask what kind of support these agents are getting from their upline or FMO, many times the answer is a “they call me before AEP but not the rest of the year.” Another favorite answer is “they call me all the time, but when I need help, they don’t return my calls.” Oftentimes the response is a simple “my FMO doesn’t support me at all.” At RBI, we think that’s unacceptable, because an agent that isn’t getting the support from an FMO, is an agent that won’t be effective at making sales. In other words, your FMO should work for you!  Here’s 5 secrets that you should keep in mind when evaluating your FMO relationship, because you are worth it!

The 5 secrets your FMO never told you:

  1. Training is king. As agents, your ability to be effective in the field is directly related to your sales ability. Your FMO should know this, and be actively supporting you to be a stronger agent. Are you a part of a FMO that has industry knowledge to help you grow? What about training opportunities?  Do you have access to tools to expand your expertise?
  2. Look for measurable benefits. When you think about any business goal or relationship, it’s important to think in terms of measurable benefits. As a small business, you know that your time is worth something. So put your relationship with your FMO into those terms too. Does your FMO save you time or money? Does your FMO enable you to be more efficient in how you allocate your resources? Does your FMO provide you tools that help you to save money?  Is there training available to help you grow your business?

    Your FMO Should Work for You

    If your FMO is a megaphone, is it getting your message across?

  3. Marketing support is a must! Though many agencies claim to be a “Field Marketing Organization,” very few actually provide REAL marketing services to agents. If you are the only one marketing your business, your ability to bring in new sales is going to be very small. Your FMO should work for you, amplifying your marketing efforts so that your reach is broader, deeper, more effective. Picture your FMO as a megaphone – is your megaphone working?  Are you talking into the right end?  Is it pointed in the right direction?  Is it a big enough megaphone to be effective?
  4. Ask about Compliance Support. As much as we talk about compliance in the Medicare insurance industry, it’s an area that agents often overlook in an FMO relationship. Having a compliance resource on call is a powerful way to protect both yourself as an agent, as well as your clients’ best interests.  Are you getting the most out of the resources available to you? Can you call with compliance questions? Does someone from your FMO look over your postcards and letters to make sure you’re compliant? Does your FMO handle any allegations on your behalf, or are you on your own?
  5. Focus on Customer Support. When you call your FMO, do they answer the phone? Are you able to get answers to your questions or do you get the run-around? If they need to call you back, do they follow up in a timely manner? Does your FMO advocate for you with carriers?  Your FMO should be fun to work with, and should make your life easier!  If they are not, it’s time to take a serious look at why you are sticking with that relationship.

We Make It Happen For You!

At RBI, we take the trust that our agents have in us very seriously.  Your success is our success. Stay tuned, as next week we will talk about how RBI is committed to being a different kind of FMO!

 To find out how RBI will pay for the cost of your AHIP, click here. Interested in getting started on contracting? Click here to see a list of carriers, or call us at 1-800-997-3107 to speak to one of our expert sales team!



Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation

What Is Love: is your FMO committed to you?

Elizabeth Spann

Senior Agent Contributor: Elizabeth Spann

Author Bio: My husband, Gary, and I started out in senior insurance sales in 1985, selling Medicare Supplements!  Over the years, we’ve had the opportunity to sell other products, but always seem to come back to senior insurance. Our business goal is to honor our clients’ wishes and needs with kindness and excellent service. We love our clients and look at them more as close friends than clients. When we aren’t working, we recharge by taking advantage of the beautiful landscape here in Arizona, and relax with friends and family.

What Is Love: is your FMO committed to you?

Senior Agent Contributor: Elizabeth Spann



Do you love your FMO? I certainly do! In my experience over the years, finding an FMO that works for my business goals is really rare.  Some FMOs are technology forward, but not very agent-friendly; some have great sales support, but no training; or worst of all are the FMOs that provide nothing beyond the initial contract. Working with RB Insurance Group isn’t that way. Instead, my experience with RBI has made me a better agent, and helped me to increase my reach by partnering my business efforts.

So what is love for an FMO relationship? Here’s my own run-down of the top 5 reasons I love RBI.

  1. Marketing Credits – I can’t say enough about this generous program! For every five Medicare Advantage sales that I make throughout the year, I earn $125 in marketing credits to spend any way I choose – for mailers, client letters, and more.  I love this program and use these marketing credits all the time to market my business. With RBI’s help, I am able to put more appointments on my calendar every week.

    What is Love?

    Is your FMO committed to your needs?

  2. Leads – As an independent agent, I’m always looking for leads.  RBI helps me talk to more qualified prospects about their insurance needs through targeted lead-generating mailers and other marketing. If I purchase leads from RBI, they show up in my Medicare Sales Engine account right away. I just love hearing that text message alert on my cell phone every time a new lead is placed in my account!
  3. Sales Support – The team at RBI is knowledgeable and caring. Each person at RBI has helped in a different way to grow and develop my business. If I need sales advice when I’m in an appointment, I know that I can call Charlie Ferrell (RBI’s National Sales Manager) and get a timely response.  Whether I need help with contracts or commissions, or some new marketing ideas to raise awareness for my business, I know that RBI is only a phone call away.
  4. Training – My number one priority is serving my clients well. RBI helps me to do this by providing training on a wide variety of topics throughout the year. The RBI team conducts webinars, one-on-one business planning and development meetings, and in person classes and seminars. I love these and take advantage of as many as I can.
  5. Tools – If you’re like me, you’re always looking for ways to streamline your busy day. The Medicare Sales Engine is free to RBI agents and an extremely valuable tool for growing, organizing, and tracking your business and commissions.  Instead of spending countless hours on busy-work in my office, I can work much more effectively in one system. When I want to develop new markets, need more leads to call, or just want to stay in touch with my clients, Agent Market Edge helps me do all this and more. By using these two tools I can keep my hard-earned business on the books year after year and build that renewal check.

The bottom line is, as an independent agent myself, working in the senior market, I love working with RB Insurance because:

RBI helps me to be a better agent and make more money for my family!

So I’ll ask you again: do you love working with your current FMO? If not, you might want to give RB Insurance the opportunity to show you what they can do to make your business more profitable this year.

Happy Valentine’s Day, RB Insurance! Love from, Liz

What is love in your FMO relationship? Is your FMO committed to your needs? At RBI, we love working with our agents to achieve more! If you want to get started with RBI, you can click here for a list of carriers.  Call us to get started as well, at 1-800-997-3107!


Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation

Video: Medicare Sales Engine Basics Roll-up

Did you miss Webinar Wednesday? Check out our Medicare Sales Engine Basics Roll-up below!

We’re winding down the week here at RBI, but can’t let you head into the weekend without going over what you missed! Webinar Wednesday this week covered RBI’s own FREE CRM and how it can help you grow your business! Here’s the Medicare Sales Engine Basics Roll-up with what you need to know:

Did you know that the typical agent uses multiple CRMs to manage their leads and clients?  At RBI, we think that’s too much work. That’s why we built a custom CRM system for RBI agents to manage their business easily! This week Rebecca Howard, Sales Coordinator with RB Insurance Group, walked us through the Medicare Sales Engine. Top takeaways? Track your commissions, get easy follow-up for your leads, and increase your conversion rate from leads to clients. Additional things we love? Fully HIPAA compliant, real-time user help. Staying in touch with your clients is now a breeze, making client retention fast and easy. Best of all, it’s streamlined to work across internet browsers and devices.  Watch the Medicare Sales Engine Basics Roll-up now!

Medicare Sales Engine Roll-Up

Look for this symbol on all our new “60 Second Roll-Up” videos!

Did you like this Medicare Sales Engine Basics Roll-up? You can watch the recording of the whole “Medicare Sales Engine Basics” webinar by clicking here. Simply input your information, and click “register.” The recording will start to play automatically.

Would you like to get access to the Medicare Sales Engine and other great agent tools?  Get contracted today and you’ll be able to use the FREE Medicare Sales Engine right away!  Click here for a list of our carrier-partners, or call us at 1-800-997-3107 today to get started! 


Short Term Home Health Care
2019 United Healthcare
USA Senior Care Network
2019 Medicare Broker Compensation