2 Simple Sales Tips: Listen and Observe

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Senior Agent Contributor: Tom O’Neil

Tom O’Neil has been in the Medicare industry since the 1970s!  Whether the topic is selling Dual Eligibles, or how to increase business cash flow, or simply the craziest Medicare Advantage home appointment he’s ever been on, he has a wealth of stories and enjoys sharing them. When he isn’t running appointments, writing for our blog, or planning his next sales, he enjoys spending time with his canine companion, Molly.

Pictured above: Tom’s sweet pup!

2 Simple Sales Tips:

Listen and Observe

Senior Agent Contributor: Tom O’Neil

This humble offering is directed at those brave souls who have decided recently to enter the rewarding and challenging Senior Insurance Market.


Let me preface this brief sales tip with a story:

Back in the 70’s I was lucky to score an Army school slot at Fort Rucker, Alabama, the home of Army Aviation.  The course of study was for those being awarded the designation of Air Traffic Control Specialist (ATC).  It was by no means a slam dunk.  About 25% of my enlisted classmates washed out during initial academic testing, live tower operations or by failing the FAA final exam. 25% was an unusually high failure rate for an Army school.  We all had to pass the same FAA ATC test taken by civil service controllers as well as completing the military portion of the training.  Almost all the soldiers had at least one or two years of college and a few were degreed.  The Army had only recently reclaimed the ATC training program from the Air Force ATC school at Lackland AFB.  To say the least, the Army was going through some growing pains getting things up and running.

Moving on to the sales tie-in:

Redstone Airfield Air Traffic Control Tower

This tower, at Redstone Field, is identical to the training tower I was assigned to, while at Ft. Rucker. — Tom O’Neil

In the initial academic training my scores and evaluations were excellent.  The staff awarded me and one other student a special “honor graduate” designation for stage one of training.  I was assigned to a cramped training tower with another soldier where we worked with American student pilots.  It was a very busy airfield from dawn to dusk.  We were both doing great as student controllers until the pilots from South Korea came in for my last week of live training.  The Koreans, speaking English, were hard for me to understand.  I was starting to panic and lose some confidence.  If I didn’t pass this final portion of my training I would be off to Jeep mechanic school!  My training partner, another “PFC,” was doing great with the Korean flyers.

When I asked my buddy how he was excelling he gave me some great advice: “Don’t just listen to them, look at the aircraft to see what they are doing.  By observation determine exactly where they are coming in from and anticipate in advance what they are doing and it will be easy to understand what they are transmitting and requesting.  They are all flying the same damn patterns!”  Wow.  By the next afternoon I was as comfortable as a minnow in a mountain stream.  We both graduated and went on to our unit assignments.  My old ATC buddy now runs a chain of pizza places back East.

The 2 simple sales tips: listen and observe

Our senior clients are “all flying the same damn patterns” as my buddy noted about the Korean pilots.  They have different starting points, may want a different runway, need to refuel, or might even have what they consider an emergency.  By listening and observing (body language, medical devices, meds) before we start the sales process we can identify where they’ve been and where they want to go.  As independent agents we can offer them a lot of different options (runways?) and add-ons.  Let them transmit what they want before YOU decide where to send them.  They always transmit the info, we just have to listen, observe, communicate, and then “control.”

NEVER ASSIGN A RUNWAY UNTIL YOU KNOW THE DESTINATION.

For access to the RBI library of great sales training and industry expertise, call 1-800-997-3107 or click here to get contracted. We do things differently: see the RBI difference in action in your business today! 



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Your Best Month Yet – Starting off right on day 1

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James Gramp

James Gramp

Sales Coordinator & Independent Agent


With his signature common sense, quiet good humor, and brilliant customer service, Jim is the other half of the RBI phone answering dynamic duo! An Arizona native, Jim manages agent relationships for the East Coast and specializes in the RBI agent tools, especially the Agent Market Edge. Jim has been a licensed health insurance agent for over a year, and has worked at RBI for 2 years. An accomplished bassoonist, he is known around the office for his amazing musical skills. In addition to keeping busy around the office, Jim frequently contributes to our blog, bringing a new agent’s perspective to the RBI online presence.

Your Best Month Yet

Starting off right on day 1

RBI Sales Coordinator and Independent Agent: James Gramp



Earlier this week I talked about how to wrap-up your month and make sure you’re getting the money owed you from products sold over the month. But how did I get those sales in the first place? There’s a process to making sales, and it starts with day 1 of the new month!

Here’s how I’m going to be preparing to reach my sales goals for March, to have my best month yet!

Pro-Tip: Determine a Focus Area: The first thing that I need to do is determine a focus area. It does no good to plan marketing efforts if I haven’t first determined a focus area. I’m going to continue to focus on Dual Eligible and LIS beneficiaries for the next few months because it’s still a very underserved market and because of the pro-rated MA commissions. Here in Arizona 50% of Dual Eligible beneficiaries are actually enrolled in a Dual plan, which means there is still plenty of opportunity to write business.

Plan Your Best Month Yet

Making sales starts with day 1 of the new month!

Now that I know my focus area, I’m ready to look at my 5 sales strategies.

  1. Set Goals: Some of you may have a yearly sales goal that you aim for each year (which is great, don’t get me wrong!), but I find it best to set smaller monthly/weekly goals. For instance, 5 sales a week is more manageable than 260 (52 x 5) enrollments for the year. Smaller weekly/monthly goals will help keep you on track and ultimately help you reach your yearly goals.
  2. Research: It’s always good to refresh your knowledge of the MSP/Extra Help limits. Read up on carriers in your area, or (in my case) D-SNP products or other plans. If you’re not sure where to start with Dual Eligibles or Low-Income Subsidy, watch RBI’s recorded webinars by clicking here or here.
  3. Review Marketing Strategy: Food pantries, senior housing units, HUD housing, and provider offices (dental, optometrists, etc.) are all great places to find Medicare beneficiaries.  If you’re not hitting your sales goals through community marketing, then I would suggest looking at running a Direct Mail campaign to keep a steady flow of leads coming your way.  Give RBI a call to learn how to be successful with Direct Mail!
  4. Own your backyard: You want to be known as the Medicare Expert in your neighborhood. Some great ways to get this credibility are volunteering, or just taking time to chat with people you see day to day. Your next lead could be someone in the elevator, or getting gas at the next pump. Strike up a conversation and let them know what you do, you never know what you’ll get out of it. A good example of this comes from RBI’s CEO during this past AEP, when Bob Bever spent 3 minutes with a gentleman while in line at K-mart, explaining what he does, and gave him a business card. A few weeks later Bob got a call from the man’s father and was able to help him enroll.
  5. Be consistent: I cannot stress enough how important consistency is.  Especially if you have a connection with a food bank or provider office, you need to have a schedule of when you go in and setup your booth in their facility.  If  you’re not consistent with your schedule the influencers at these locations won’t know when to tell their customers that have Medicare questions when you will be there next.  With educational events I recommend doing them at least once a quarter, the more consistent you are with scheduling these events the more attendance you will see.

The best single piece of advice I can give is to treat your insurance business as a full-time job.  If you plan on doing this as a career, then you have to treat it like one and show up eight hours a day, five days a week. Many agents get discouraged after a month or two of not bringing in consistent sales. Don’t fall into this trap! Instead, ask yourself: “do I have a marketing plan to generate leads?” and “am I consistently working my plan?” One of my favorite quotes is “if you fail to plan, you plan to fail.” Let’s plan to succeed and make this our best month yet!

RBI believes your marketing plan should be Measurable, Actionable, Profitable, and Scalable. We call it the “MAPS method to success.” If you don’t have a marketing plan, give RBI a call today at 1-800-997-3107 and plan your best month yet! You can also click here to watch the “Marketing for Success” webinar and get started! 


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End of the Month Wrap-up

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James GrampJames Gramp

Sales Coordinator/Independent Agent

With his signature common sense, quiet good humor, and brilliant customer service, Jim is the other half of the RBI phone answering dynamic duo! An Arizona native, Jim manages agent relationships for the East Coast and specializes in the RBI agent tools, especially the Agent Market Edge. Jim has been a licensed health insurance agent for over a year, and has worked at RBI for 2 years. An accomplished bassoonist, he is known around the office for his amazing musical skills. In addition to keeping busy around the office, Jim frequently contributes to our blog, bringing a new agent’s perspective to the RBI online presence.

End of the Month Wrap-up: Client Retention in 3 easy steps!

RBI Sales Coordinator and Independent Agent: James Gramp



It seems like every year the days go by faster and faster.  It’s already the end of February, so I’m going to share with you my end of the month wrap-up and a few best practice tips to help you stay in touch with your clients so they remember who to call when they have questions or problems!

Here’s three ways that I keep my business on the books:

End of the Month Wrap-up

If you send a letter to your clients, hand sign it for a personal touch!

Number 1: Thank You Letters

The best piece of advice I can give you is to send your new clients a thank you letter.  This is a great way to make sure your clients remember your name.  Just think of all the seniors you run into during AEP who say they can’t remember who helped them enroll in their current plan. You do not want to be “that” agent.  Instead, by sending a thank you letter, you will stay in touch. The letter should be simple: thank them for the opportunity to be their health insurance agent and include a few business cards. Ask your clients to hand out your card to any friends or family who have questions about Medicare.  In my letters, I also like to include a picture of myself at the bottom and I always hand sign it to add a more personal touch. Depending on how many enrollments you do a month, you can personalize your letters even further by handwriting the whole note!

Number 2: Updating CRM records

This one should be a no-brainer. You should be using a CRM system to manage your clients to help make your life easier, because who likes excel spreadsheets? I use the Medicare Sales Engine, or “MSE” – which is RBI’s own agent-built CRM system. I usually update my client’s CRM record the same day I make the sale so I don’t forget, but if you haven’t yet done so, be sure to update your clients records now. If you use the MSE, check that you have converted the leads you sold into clients.  Another MSE feature I use all the time is tracking commissions: just enter the product you sold, and the commission you expect to be paid.  If you entered the information correctly, you’ll see the potential renewals for the next year on your dashboard.   The end of the month is a good time to check that your commission records inside the MSE match the statement from the carrier. The best part is that RBI provides the MSE tool completely free for contracted agents!   You can get contracted here today!

Number 3: Follow-up Call

Two weeks after I’ve enrolled new members, I like to give my clients a call to make sure they’ve gotten their welcome letter and all their member ID cards.  I usually open the conversation up by saying something like “I just wanted to make sure you got your new member ID card.”  If they haven’t, it’s time to set-up a conference call with myself, my new client and the carrier, to have the ID card re-sent.  Your clients will love the fact that you’re being proactive in asking about their experience and solving their problems.  As a bonus for us as agents, this is also the perfect time to ask for referrals.  Let your clients know that if they have any friends with questions about their Medicare to give you a call.  Be VERY clear that you cannot call them, they have to call you. You’d be surprised how many follow-up with you!

And that’s it!  As you can see, my end of the month wrap-up is just three simple steps.  If you can implement these “best practices” to your business I can guarantee that you’ll see more business stay on the books and also bring in more new business from happy clients when they refer their friends to you!

Click here to learn about the Agent Market Edge and how RBI works with print and fulfillment companies to bring you exclusive pricing! If you’d like sample ideas for client letters give RB Insurance Group a call today at 1-800-997-3107 to see firsthand how RBI can help you take your business to the next level! 


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Short Term Home Health Care

Introducing Short Term Home Health Care!

2019 United Healthcare

2019 United Healthcare Certification now LIVE

USA Senior Care Network

Save Big: Medico + USA Senior Care Network

2019 Medicare Broker Compensation

Medicare Broker Compensation Announced 2019

RBI: A Different Kind of FMO, or How RBI Works for YOU! (Part 2 of 2)

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Justin Bever

Director of Marketing: Justin Bever

Author Bio: In his 9 years since joining the family business in 2008 as a Broker Support Representative, Justin has made innovation his top priority. Justin is passionate about bringing technology into agent’s toolboxes, and has developed tools such as a direct mail program for lead generation (2011); Medicare Compare (2013), an online tool for beneficiaries complete with its own brand identity; and the Medicare Sales Engine (2014), a fully integrated Client Relationship Manager for agents.  Justin’s most recent accomplishment is the Agent Market Edge (2016), an online portal that integrates RBI and their print + fulfillment partners to make marketing accessible to agents. When he is not leveraging technology to produce exciting new tools for agents, Justin’s hobbies are skiing, hiking, and cooking exquisite meals in the company of his high school sweetheart and wife, Cassie.

RBI: A Different Kind of FMO

or How RBI Works for You!

Director of Marketing: Justin Bever



As we talked about last week, the essentials of an effective FMO relationship comes down to this simple question: does your FMO save you time and money? The RBI answer is a resounding YES. When you’re done reading today, you’ll have all the facts about what makes RBI a different kind of FMO, and how RBI works for you! Here’s a quick breakdown:

We save you time with our innovative tools, to help you be more efficient.

RBI specializes in developing proprietary tools to make your life easier! We created a one-stop shop for contracting, to streamline your portfolio: choose as many carriers as you want, and get started.  Our RBI contracted agents have access to the Medicare Sales Engine, our CRM tool for RBI-contracted agents. This free, 100% HIPAA compliant system enhances your daily planner, client files, and turns your phone into a mobile office. We have some of the most dedicated staff in the industry and they know their stuff!  Our team is constantly evaluating and updating our tools based upon feedback from our agents.

What does this mean for you?  Well, it means that when you use one of our tools, you get certain guarantees. First, you’ll be able to get a hold of our team for questions, just by calling our toll-free number. Second, you can participate in our live training for our tools, or watch our training videos on your own time. Lastly, if you have a great idea on how a tool could be better and let us know, it actually gets implemented.

We save you money by getting you the best prices.

RBI Team

The RBI Team: We Work for You!

Of course, we don’t stop there – after all, saving you time means saving you money too! Our Agent Market Edge portal integrates with our print and fulfillment partners, so you get access to exclusive pricing. Not only will you get great deals you can’t find anywhere else, but your marketing credits automatically appear in your account. Marketing credits, you say? Direct agents earn $125 in marketing credits for every 5 Medicare Advantage sales. Click here to see how it works. Have an agency? Agencies can participate too, at different rates — call for details!

Not sure what you need to meet or exceed your business goals?  RBI has a fantastic team that can help you evaluate where you are now to find out how to get to the next level! We start with a one-on-one appointment with one of our experts, then build a custom marketing plan to achieve your goals. Our plans use the MAPS method to make sure your plan is Measurable, Actionable, Profitable and Scalable.

In addition to print and fulfillment discounts, RBI partners with you in other ways. When you contract with RBI, you earn the maximum commissions on all contracts. We also offer discounts on your annual AHIP certification as well as E & O Coverage.

RBI is different than other FMOs, because RBI works for you.

Our agents deserve the very best that we can offer them.  RBI takes this very seriously, and when you contract with us, we commit to making your goals happen for you. So let’s get back to the basics. What sets RBI apart from the rest? Simple. Your business is worth more with us, because we work for YOU.

RBI works for you – by offering contracting with a wide variety of carriers throughout the United States.  To get started, call our office at 1-800-997-3107 and speak to our contracting department! Check out some of our training videos by clicking here.



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Short Term Home Health Care

Introducing Short Term Home Health Care!

2019 United Healthcare

2019 United Healthcare Certification now LIVE

USA Senior Care Network

Save Big: Medico + USA Senior Care Network

2019 Medicare Broker Compensation

Medicare Broker Compensation Announced 2019

Your FMO Should Work for You (Part 1 of 2)

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Justin Bever

Director of Marketing: Justin Bever

Author Bio: In his 10 years since joining the family business in 2008 as a Broker Support Representative, Justin has made innovation his top priority. Justin is passionate about bringing technology into agent’s toolboxes, and has developed tools such as a direct mail program for lead generation (2011); Medicare Compare (2013), an online tool for beneficiaries complete with its own brand identity; and the Medicare Sales Engine (2014), a fully integrated Client Relationship Manager for agents.  Justin’s most recent accomplishment is the Agent Market Edge (2016), an online portal that integrates RBI and their print + fulfillment partners to make marketing accessible to agents. When he is not leveraging technology to produce exciting new tools for agents, Justin’s hobbies are skiing, hiking, and cooking exquisite meals in the company of his high school sweetheart and wife, Cassie. 

Your FMO Should Work for You (Part 1 of 2)

Director of Marketing: Justin Bever



We get a lot of calls at RBI from agents that find us online and they tell us the same story: I’m struggling to make the sales that will set me up for success long term.  When we ask what kind of support these agents are getting from their upline or FMO, many times the answer is a “they call me before AEP but not the rest of the year.” Another favorite answer is “they call me all the time, but when I need help, they don’t return my calls.” Oftentimes the response is a simple “my FMO doesn’t support me at all.” At RBI, we think that’s unacceptable, because an agent that isn’t getting the support from an FMO, is an agent that won’t be effective at making sales. In other words, your FMO should work for you!  Here’s 5 secrets that you should keep in mind when evaluating your FMO relationship, because you are worth it!

The 5 secrets your FMO never told you:

  1. Training is king. As agents, your ability to be effective in the field is directly related to your sales ability. Your FMO should know this, and be actively supporting you to be a stronger agent. Are you a part of a FMO that has industry knowledge to help you grow? What about training opportunities?  Do you have access to tools to expand your expertise?
  2. Look for measurable benefits. When you think about any business goal or relationship, it’s important to think in terms of measurable benefits. As a small business, you know that your time is worth something. So put your relationship with your FMO into those terms too. Does your FMO save you time or money? Does your FMO enable you to be more efficient in how you allocate your resources? Does your FMO provide you tools that help you to save money?  Is there training available to help you grow your business?

    Your FMO Should Work for You

    If your FMO is a megaphone, is it getting your message across?

  3. Marketing support is a must! Though many agencies claim to be a “Field Marketing Organization,” very few actually provide REAL marketing services to agents. If you are the only one marketing your business, your ability to bring in new sales is going to be very small. Your FMO should work for you, amplifying your marketing efforts so that your reach is broader, deeper, more effective. Picture your FMO as a megaphone – is your megaphone working?  Are you talking into the right end?  Is it pointed in the right direction?  Is it a big enough megaphone to be effective?
  4. Ask about Compliance Support. As much as we talk about compliance in the Medicare insurance industry, it’s an area that agents often overlook in an FMO relationship. Having a compliance resource on call is a powerful way to protect both yourself as an agent, as well as your clients’ best interests.  Are you getting the most out of the resources available to you? Can you call with compliance questions? Does someone from your FMO look over your postcards and letters to make sure you’re compliant? Does your FMO handle any allegations on your behalf, or are you on your own?
  5. Focus on Customer Support. When you call your FMO, do they answer the phone? Are you able to get answers to your questions or do you get the run-around? If they need to call you back, do they follow up in a timely manner? Does your FMO advocate for you with carriers?  Your FMO should be fun to work with, and should make your life easier!  If they are not, it’s time to take a serious look at why you are sticking with that relationship.

We Make It Happen For You!

At RBI, we take the trust that our agents have in us very seriously.  Your success is our success. Stay tuned, as next week we will talk about how RBI is committed to being a different kind of FMO!

 To find out how RBI will pay for the cost of your AHIP, click here. Interested in getting started on contracting? Click here to see a list of carriers, or call us at 1-800-997-3107 to speak to one of our expert sales team!



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Short Term Home Health Care

Introducing Short Term Home Health Care!

2019 United Healthcare

2019 United Healthcare Certification now LIVE

USA Senior Care Network

Save Big: Medico + USA Senior Care Network

2019 Medicare Broker Compensation

Medicare Broker Compensation Announced 2019

Video: Medicare Supplements 201 Roll-up

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Did you miss a Webinar Wednesday? Check out our Medicare Supplements 201 Roll-up below!



The last two weeks we have focused on Medicare Supplements. We are going to join Charlie Ferrell, in our Medicare Supplements 201 Roll-up! But first, here’s a quick summary of what we covered.

Building on our Medicare Supplements 101 webinar from last week, we went deeper this week to understand the differences between Guaranteed Issue and underwritten policies. Guaranteed Issue pays less than underwritten business, while underwritten business helps keep rates low. Carriers can still deny an application with all “No” answers to health questions. Having a mixture of Guaranteed Issue and underwritten policies is a great way to structure your sales. And since 42% of Medicare Supplement policies have been written in the last 3 years, it’s important to make sure you are quoting the best plans. Use the quoting tool inside the Medicare Sales Engine to get answers!

Medicare Supplements 201 Roll-up

Look for this symbol on all our new “60 Second Roll-Up” videos!

Did you like this Medicare Supplements 201 Roll-up?  If you want to learn more, register to watch the full recording of the Medicare Supplements 201 webinar, by clicking here.

If you’re interested in going further with Medicare Supplements, sign up for our live Medicare Intensive class “Contracting for Success.”  Live out of state? Register for our simulcast option!

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RBI Agents: Your Voice Matters

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If there is one thing that we at RBI take seriously, it is how successful our agents are in meeting their business goals.  Your voice matters to us, and as a company, our ever-present goal is to provide you with the best services, tools, and resources in the industry.  That includes, at times, some soul-searching for ways to do better. So here we are, on the last day of January 2017, taking a look at what you have to say to us.

Taking a pulse of RBI AgentsYour Voice Matters

You may recall that at the end of AEP, we sent out a survey to all our agents, asking for feedback on how your AEP went, and ways that we could improve your experience with RBI. We also followed up with phone calls to every agent on our books, asking them the same questions. Questions like: “How many sales do you plan to make per month?” or “What can RBI do to earn more of your business?” and “Would you recommend RBI to other agents/agencies?” The response we got from our agents was amazing. So many of you took the time to speak to us, or filled out the survey on your own — and we are grateful!

We asked, you answered.

As with any survey, we got a lot of different types of feedback, from the laconic agent who responded with one word answers to the humorous (How can we improve? “Give me donuts”).  But the majority of your responses were thoughtful, and thought-provoking. You asked for things like “can I get more training,” or more marketing support, or pointed out carriers that RBI should pick up, so the agents could have the benefit of an FMO-advocate in that relationship.  And above all else, you asked for better communication, so that if we did offer training and so on, you would know what was available to you. We took all those responses and reflected on how we as a company could turn that feedback into action.

Your voice matters – and leads to actual change!

Here are some of the big changes that we have implemented for this year:

  • Webinar Wednesday: Now we offer weekly training webinars on Wednesday mornings at 10 AM MST, each one covering a different Medicare-related topic.  We limited these to about 30-45 minutes long, to be mindful of time-constraints for our busy agents. Join in by clicking here to see the calendar and register!
  • Medicare Intensives: Next we added in some live events in our office, to help out those agents who do better in a “classroom” setting. We formatted these to be a longer, deeper look into Medicare topics, and added in a simulcast option for agents that live out of state.
  • RBI Classroom emails: You may have noticed an increase in the emails you are receiving from us. We want to make sure you are informed about the ways we are available to help you, the tools and training that you can access. With RBI Classroom emails, you can see these resources and training in real time.
  • Additional Carriers + Changes in contracting: We are in the process of adding 10 additional carriers across the US, based upon your AEP survey responses. We also updated the way our contracting process works on our website, to make it even easier to get contracted with the right carriers.
  • Agent Market Edge + Promotions: We have updated the Agent Market Edge online portal with additional products and services, and expanded our marketing credits offerings.  We are developing and testing new compliant mailers for hospital indemnity, final expense and more!
  • Updated Blog Content: If you have been on our blog before, you know that we always strive to make sure it has tons of great content. But navigating on the blog has been difficult, so we have updated the categories and “related content.” Now finding what you’re looking for is much easier.
  • NEW Vlogging component: We recognize that not everyone is a “written word” person. And as one more way that RBI is going above and beyond this year, we are adding a video-log (“vlog”) segment to our blog.  This feature went live just a few days ago — we are extremely excited to expand this in the coming months!

What’s the bottom line?

We love our agents. And we want to do right by you. You asked us for meaningful change and we are doing our very best to make it happen for you. If you like what we are doing, please consider being a part of our family by contracting with us. If you are already contracted with RBI, don’t forget that if you refer an agent to us, you can participate in our marketing credit program!  See all the details here.

Finally, as part of our on-going efforts to be the best FMO around, we’ve created another survey to check in. Please take a moment and tell us how we are doing with our new programs! Click here to leave feedback or call us at 1-800-997-3107 to speak to one of our team!

Video: Medicare Supplements 101 Roll-Up

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Did you miss a Webinar Wednesday? Check out our Medicare Supplements 101 Roll-up below!


This week, we focused on Medicare Supplements: so here is Charlie Ferrell, in our Medicare Supplements 101 Roll-up! First, here’s a quick summary:

Most agents in the senior market are familiar with Medicare Supplements (Med Supps) at a surface level, but are you aware of the upcoming changes?  Medicare Supplements work alongside original Medicare Part A and B, to cover “gaps” in Part A and B. The advantage to working in Med Supps is that there is no lock-in period, like with Medicare Advantage. However, the most popular Medicare Supplement Plan (Plan F) is going away after January 1, 2020.  Now is the time to prepare for this change, by taking advantage of the resources and opportunities available through RBI. Watch below for a 60 Second Roll-up of the details!

Medicare Supplements 101 Roll-Up

Look for this symbol on all our new “60 Second Roll-Up” videos!

If you would like to learn more about Medicare Supplements, click here.  Watch the full length recorded webinar “Medicare Supplements 101” by clicking here.

Want to get additional Medicare Supplement contracts? Take a look at the carriers we partner, or call us at 1-800-997-3107 today!

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Stay focused on earning money

Video: Low Income Subsidy Roll-Up

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Did you miss the Webinar Wednesday this week? Here’s a quick review with the What is Low Income Subsidy Roll-Up!


If you are interested in a new way to get energized this new year, you need to watch this What is Low Income Subsidy Roll-Up!

Low Income Subsidy is a federal program to help Medicare recipients who are making less than 150% of the Federal Poverty Level (FPL). Low Income Subsidy helps reduce the costs of medications by up to $4000 per year for those who qualify. Because medication non-compliance is the number 1 reason behind hospitalization in this country, it’s important to educate yourself and your clients on the aid that is available. Watch our short 60 Second Roll-up to get the quick basics:

Low Income Subsidy Roll-Up

Look for this symbol on all our new “60 Second Roll-Up” videos!

Now that you’ve got the basics down, register here to watch the recording of the full webinar: “What is Low Income Subsidy?” If you want more information on this important topic, you can check out this article on our blog. Finally, to see what types of programs are available in your state, click here.

Still not sure where to go from here? Call RBI at 1-800-997-3107 and speak with one of our experienced team! We have lots of resources to get your on your way!

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Video: RBI Carrier Hall of Fame Week 4

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